Question 1

What's included in the YC deal?

Accepted Answer

The YC deal includes: 100% off the annual Growth platform fee (normally $25,000) for your first year; usage billed at $0.0175 per credit; free credits to support testing and early production usage ($1,500 for previous batches, $3,000 for the current batch); premium support; and BAA, HIPAA, Zero Data Retention (ZDR), and DPA available on Growth. See our Security Policies for details.

Question 2

Who's eligible?

Accepted Answer

Active YC-backed companies only. If you're a YC alum but your new company isn't YC-funded, you don't qualify for this deal — but you can apply to our Startup Program instead.

Question 3

How do I claim it?

Accepted Answer

Fill out the claim form at reducto.ai/yc and sign up at studio.reducto.ai with the same email you used on the form. Expect credits to be added and our team to reach out within 1–2 business days. Questions in the meantime? Reach out to support@reducto.ai and srivibha@reducto.ai or check out our docs and cookbooks.

Question 4

Which tier should I pick — Standard or Growth?

Accepted Answer

Simple rule: if you need BAA, HIPAA, DPA, or Zero Data Retention, you need Growth (see Security Policies). Growth also includes premium support, higher rate limits, and priority processing. If you don't need compliance features yet, start on Standard (pay-as-you-go) — you can upgrade any time and the deal still applies.

Question 5

What happens after the first year?

Accepted Answer

The platform fee waiver applies for one year. After that, standard Growth pricing would generally apply, but we review everything on a case-by-case basis and heavily discount annual commitments — we'll reach out before renewal to discuss options.

Question 6

What does Zero Data Retention actually mean?

Accepted Answer

With ZDR active (Growth tier), data submitted via the API expires within 24 hours and isn't retained on our end. Without ZDR, we don't provide a formal retention guarantee. Full details in our Security Policies.

Question 7

Do you support EU or APAC data residency? Self-hosted?

Accepted Answer

We offer regional SaaS endpoints, including EU data residency and AU. Self-hosted / on-prem deployment is available on our Enterprise tier — reach out and we'll walk you through the options. See our Security Policies for more.

Question 8

How do I estimate my costs?

Accepted Answer

See the Credit Usage Reference and Pricing Overview. If you're modeling costs at scale, we're happy to hop on a call and work through it with your expected volumes.

Question 9

Can I test Reducto on my own documents first?

Accepted Answer

Yes — upload documents at studio.reducto.ai to see parsing output visually before writing any code.

Question 10

Do you offer a shared Slack channel?

Accepted Answer

Yes, we set up shared Slack channels for teams on the deal. Ask when you claim, or email us.

Question 11

Who do I contact?

Accepted Answer

Email srivibha@reducto.ai for the deal, or support@reducto.ai for technical issues.

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